10/04/2017

Part-Time 911 Dispatcher

The Faulkner County Sheriff's Office is hiring a Part-Time 911 Dispatcher.  Starting pay is $12 per hour.  This position is open until filled.

Here's a list of qualifications to consider for the job:

Qualifications include:

  • Minimum 18 yrs. of age or older
  • Must be able to pass a Dispatch aptitude test with at least an 80%
  • Must be able to type 35 words per minute
  • Must be able to multi-task
  • Must have good communication skills
  • Must have good computer skills
  • Map reading skills
  • Must be able to work shift work
  • Must be able to work Holidays and weekends
  • Subject to be on call Preferred but not required:
  • At least one year Dispatching experience
  • Experience using C.A.D. ( Computer Aided Dispatch) System
  • Experience using 911 phone operation systems

 

  • Job duties include:
  • Operate a multi-line telephone console system, alerting system, and TDD system for the deaf and hearing-impaired
  • Translate information to the appropriate codes
  • Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes
  • Ask vital questions and provide pre-arrival instructions for emergency medical calls
  • Monitor and operate a radio console and computer equipment
  • Receive a variety of emergency and non-emergency calls and complaints
  • Ask questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies
  • Dispatch and coordinate the responses of public safety agencies
  • Enter and modify information into local, state and national computer databases
  • Must understand jurisdictional boundaries, as well as thoroughfares, landmarks, public buildings and waterways within the jurisdiction.
  • The ability to develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments, and supervisors
  • The ability to use logic and reasoning to reach conclusions and approaches to problems
  • The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters
  • The ability to think quickly
  • The ability to work under stressful situations
  • The ability actively listen and communicate effectively through clear speech and hearing
  • The ability to follow instructions
  • The ability to write clearly and spell correctly
  • The ability to establish priorities and pass on information as needed

If you are interested in applying for this position, please complete an application at Arkansas Department of Workforce Services. 

Faulkner County is an equal opportunity employer.